FAQs

Get answers to common questions

  • Registeration

  • Can I register a matrimonial account on behalf of a relative or a friend?

    Yes you can!
    In the registration form you can specify your relationship with the person on whose behalf you're creating a matrimonial profile. Select appropriate choice from Profile For option.

  • Can I post my profile for free?

    Posting profile on MarryMax.Com is completly free.

  • The forms and registration seems to be a bit lengthy. Do I need to fill it entirely?

    We understand that it may become tedious to fill a long form, however; matrimony is a serious matter. It’s very important to convey your detailed information to interested members. The more information you provide about yourself the more likely you are to be contacted by other members. We suggest to take the time and effort to keep the profile detailed and updated.

  • Can I specify more than one email address while registering with MarryMax.com?

    No. You can specify only one email address while registering.

  • My Profession is not listed in the registration form of MarryMax.com. What should I do?

    MarryMax.Com has tried to be as comprehensive as possible, however, it is possible that your particular profession may not be represented here. In such a case we request that you use the 'Other' option provided to you.
    Also, you can send us an email at support@MarryMax.com clearly listing the new addition you would like us to make to our matrimonial service. While we do not guarantee that your suggestion will be accepted, we assure you that your request will be considered.

  • What is a Profile Name? Is it important?

    Profile Name identifies your profile on www.marrymax.com site. Every member registered with MarryMax.com has a unique Profile Name.
    The Profile Name appears on the right at the top of every profile.

  • Are there any specific DOs and DON'Ts while specifying a Profile Name during registration?

    Do not use your matrimonial profile to display your contact details. Your Profile Name can contain only alphabets, numbers and the underscore ( _ ) character.
    The length of the Profile Name should be between 4 and 12 letters. Your Profile Name should not contain contact information like email address, telephone numbers, website addresses, fax numbers, etc.

  • While registering I got a message that says “Email already registered, please enter new one”. Why?

    This is because the email address you chose has already been used to register a profile by another member of MarryMax.Com.
    You must choose an email address that has never been used to register with MarryMax.com.

  • What is My Choice?

    My choice describes your preferences for a potential partner. Other members can view your choice preferences for a partner profile and if they think that their profile matches your preferences, they can express interest in you. A choice criterion is selected at the time you are registering a new profile or while updating your account information.
    Also, MarryMax.com's profile matching service matches your partner profile with other members' personal profiles and gives you a list of those matching profiles.

  • Login / Password

  • How do I edit my existing password?

    From the drop down menu on right, go to account settings click Change Password.

  • I forgot my password. How do I log into my account?

    Click on the “Forgot Password” link on the homepage. Follow directions to retrieve your password.

  • How do I login and logout from MarryMax.com?

    The Login and Logout options are found at the top right corner of the MarryMax website. Please note that you can log in using ONLY your email Id and password which you have submitted to us.

  • Do I need to login and out of MarryMax.com every time I visit www.marrymax.com website?

    This is a good practice to log in and out of your active session in order to keep your personal information secured from unauthorized use. If you are not expecting any unauthorized use, you may choose to remain logged in to MarryMax.com account indefinitely.

  • How can I be permanently logged into my account to avoid logging in every time I visit MarryMax.com?

    As you log into your account, select the checkbox option 'Keep me signed in’found below the Email box. When you select this option and login, you can be always logged into your MarryMax.Com account. You will not need to enter log-in and password the next time you visit www.marrymax.com To sign out, just click on the drop down menu next to your name found at the top right corner of the website.
    NOTE: Selecting this option is safe only if you are sure that your computer is not shared by unauthorized persons. If you share your computer with other people then your MarryMax.com matrimonial information will be vulnerable to tampering.

  • Is it safe to be permanently logged into the MarryMax.com?

    If you share your computer with other people then your MarryMax.com matrimonial information will be vulnerable to tampering. To secure your MarryMax.com information, it is advisable to login and out every time you visit MarryMax.com.

  • What should I do If I forget my Profile ID? How can I login to MarryMax.com?

    Profile Id is not needed to login to MarryMax.com. In order to find out your Profile ID, log-in to your account using your email id and password. You can see your Profile ID on the top right corner of www.marrymax.com site.

  • Can I change my profile ID that I chose while setting up the profile?

    No. www.marrymax.com does not allow you to change your Profile ID. We recommend that you choose your Profile ID carefully. Exceptions will be made solely at the discretion of MarryMax.com Customer Relations. The Unique profile ID gets used in many database tables on the backend of MarryMax.com which is necessary to keep the integrity of database tables.

  • How can I reset my password, if I forget?

    To change your password, all you need to do is follow the following steps:
    Click on “Forgot my Password” on the top right corner of the home page. System will prompt you to plug in your email address. Click on Reset Password. A system generated temporary password will be sent to you. After logging in for the first time you will be prompted to change the password again.

  • Partner Search

  • How can I search profiles on MarryMax.com? What search options are available?

    We will provide you matched profiles based on your preferred search criteria. Also, you can search profiles through our “Quick Search”, “Geographical Search” and “Advanced Search”.

  • In which order partner search results are listed?

    The most recent registered profiles appear on the top of the list. This criterion helps users to view newly registered profiles first.

  • How can I search for my partner on www.marrymax.com site?

    In order to find and search most compatible partner you can use any or all of the following options.
    Quick Search :
    This option allows you to quickly find partner based upon Age, Registered date, and Education.
    Geo Search :
    This search criteria Allows you to find members in your own country, province/state or the city of your choice.
    Advanced Search:
    Advance search option is the most comprehensive search criteria you can use on MarryMax.com. There are Twenty Four search options available under this criteria that help Maximize the possibilities of finding a perfect match for you.

  • What is a Dashboard? Why am I directed to dashboard as I log-in to MarryMax.com?

    Dashboard will be the first page on the website you will be directed to after logging in to www.marrymax.com site.
    Dashboard is created as our most intuitive analytical tool that gives our members a complete picture of their activities in a very easy and quick manner.

  • Can I short-list profiles that I like on MarryMax.com and view them later?

    Yes you can.

    • “My Favorites” feature under My List menu will help you do this.
    • To use this feature, log in to MarryMax.com , open up a profile that you like and click on Save as Favorite.
    • In order to reference back to profile you have added to your favorites, select My Favorites under My List menu.

  • What is the ‘’Whom I Viewed’’feature?

    Viewed feature is used to mark profiles that you have viewed. This option appears when you use MarryMax.com’s search features.
    On profile listing, click the option “View Profile”.
    Once you have viewed the profile, this option is changed into “Profile Viewed”. All members in your “My Viewed List” will bear an icon across his/her profile in all your listings. In order to view profiles that you have viewed before select “WHOM I VIEWED” under the MY LIST menu.

  • How can I know which members have visited my profile?

    Login to your www.marrymax.com account and hover the mouse over MY LIST and select “Who’s Viewed Me”. This action will show the list of profiles who have visited your profile in the past. Same way when you visit someone else’s profile, your profile ID will appear in the member’s recent profile visitor’s list of “Who’s Viewed Me”.

  • Can I save a certain search criteria, so that I do not have to use same parameters over and over?

    All of your search criterion can be saved to be used again at your next visit to www.marrymax.com site.
    Once you select any of the search criterion from the Search menu you can name it and save it by filling in a field “Save Search as” in the bottom of search form.

  • Photographs

  • Is it necessary to attach a photo to my matrimonial profile?

    By adding a photo to your matrimonial profile increases the number of times your profile is viewed. You are likely to receive more responses if you attach a photo. The most viewed profiles are those that have a photo attached to their profile.

  • How safe is it to have my photos along with the profile?

    It is absolutely safe to add your photos along with your profile as we ensure that you have complete control over your privacy. All your photos are watermarked coded and near 100% tamper proof. You can protect your photo by changing privacy settings and decide who to give out the permission to view. You can always revoke the given permission..
    You can display your photo only to members you are interested in. Finally, you can change your photo display settings whenever you want to.

  • In which formats can I upload my images?

    Photo must be a .jpeg, .jpg, .gif, .tif or .png format and must not be larger than 4mb.

  • If there is an error in uploading the image, what could be the reason?

    Common reasons for errors could be, picture format or the size. Picture must be a .jpeg, .jpg, .gif, .tif or .png format and must not be larger than 4mb.

  • I uploaded my photo but it is still not visible in my profile. Why?

    MarryMax.com reviews all photographs uploaded by members. While we allow members the ability to upload their photographs, we reserve the right to remove/delete any photograph that violates socially accepted norms of decency and/or contains any form of nudity. This may even include beach photographs of our members. We apologize for the inconvenience and hope that you appreciate our efforts for protecting our members.
    It is possible that there was some technical error/problem at the time of uploading the photograph. In which case we request that you try the same procedure once again. Or contact us at support@MarryMax.com.

  • Why should I add my photograph to my matrimonial profile?

    By Adding an attractive photo of yourself to your profile is the single most effective step you can take to generate high viewership. Our statistics show that adding a photo to your matrimonial profile increases the number of times your profile is viewed by up to 7 times.

  • How can I add my Photograph to my MarryMax.com matrimonial profile?

    Once you register with MarryMax.com you will be directed to MarryMax.com Dashboard. Click on Upload Image button. Browse to your Photograph location on your computer and upload the image. Click Save once you have uploaded the image.

    You can also attach a photograph by selecting my account found in the drop down menu under the Profile ID. Select upload photos from the menu on the left of the page.

  • When will my uploaded picture be available on my profile?

    In order to provide best service and maintain ethical standards, all pictures are reviewed by an administrator. Pictures will be available as soon as approved from Admin.

  • How someone can view my Pictures once they are uploaded?

    Your pictures visibility by other members is controlled by setting the picture privacy options. In case pictures are not public then by giving specific permission to other members requesting picture view or by your choice.

  • Profile Management

  • It keeps telling me I'm not live. Why?

    When you register, MarryMax wants you to complete your profile, verify email and phone number

  • My location is wrong! How do I change it?

    Use Edit Profile from the dashboard to make necessary changes to your profile.

  • Can I register a matrimonial ad on behalf of a relative or a friend?

    Yes you can! In the registration form you can specify your relationship and on whose behalf you are signing up with MarryMax.com.

  • How to create profile on MarryMax.com?

    You can create and register your profile by visiting www.marrymax.com site. Choice criteria are optional which can be partially or thoroughly completed at the time of registration. We strongly recommend completing choice criteria as soon as possible.

  • How can I edit my profile on MarryMax.com?

    After login, use the “Edit Profile” button to go to the “Edit Profile” page.

  • How can I create my profile on the MarryMax.com matrimonial service, and is it Free?

    Creating and posting your matrimonial profile on MarryMax.com is absolutely free of cost. Simply visit MarryMax.com, fill in your basic information and register. You may add to choose the details at a latter point. As soon as your profile is created and approved, it will be available and accessible to all MarryMax.com members and visitors.

  • How do I edit my matrimonial profile on MarryMax.com?

    Please follow the following steps to edit your matrimonial profile:

    • As you login to MarryMax.com, you will be directed to your personal Dashboard page.
    • Click on Edit Profile link on the top left section of the page.
    • Edit your personal profile according to the instructions provided and click the 'Submit' button at the end of the form.
    Your MarryMax.com profile will be updated and become available to everyone at MarryMax.com.

  • Can I edit or modify my profile completely?

    Most of the information can be changed or updated from the Edit Profile page although; certain information .e.g. date of birth, gender, and marital status can only be changed if a valid reason is provide to Marrymax.com’s customer service department.

  • Can email address be changed after registering with MarryMax.com and creating my profile?

    You cannot change your Email Address, Please be careful of selecting Email Address at Registering profile.

  • Will I be searchable online through search engines?

    Your full name provided to MarryMax.com will not be searchable on Search engines. Only your screen name will be provided to MarryMax.com members.

  • Are there any special tips and tricks to make a matrimonial profile popular?

    Creating a very basic profile on MarryMax.com is a very quick process. We strongly believe that making a little extra effort on your personal profile can make a very profound effect on members looking at your profile and improving chances of getting contacted. Please see below a few suggestions in order to improve personal profile.
    By Adding an attractive photo of yourself to your profile is the single most effective step you can take to generate high viewership. Our statistics show that adding a photo to your matrimonial profile increases the number of times your profile is viewed by up to 7 times. -Try to spend time on completing your personal profile. Also, spend time in writing about your interests, personality, your aspirations, hobbies and etc. You must remember that most of the people would like to know more about yourself before they decide to get in touch with you.

  • Can I completely hide my matrimonial profile?

    Yes, paid members can completely hide their Matrimonial profile.

  • How can I include hobbies and interests in my profile?

    Login to MarryMax.com
    Click on Edit Profile button.
    Click on Interest menu. Select your interests and hobbies.

  • About MarryMax.com

  • Is MarryMax.com a free site?

    MarryMax.com is made to serve Pakistani community and it is Free to Create Your Profile, Free to Search, Free to See Pictures, Free to show interest in other members.

  • Do you tell other members my e-mail address?

    Not at all. We do not reveal any personal contact information to any other members. Only you choose who you'd like to share information with. You may share this information in your personal messages with other members.

  • Can my e-mail address be sold to a mailing list?

    Our privacy policy states that we do not sell or disclose your e-mail address to any third party for the purposes of spamming or mailing lists. Given the nature of our site, we know you expect privacy and anonymity. You may review our posted Privacy Policy at any time and should you have any questions, please don't hesitate to contact us support@MarryMax.com.

  • Do the profiles on MarryMax.com represent real people or are they fake, simply to show how many people have signed up with MarryMax.com? Does MarryMax.com really think that I will meet someone?

    Each and every profile you read was created by a person just like you-who came to our site and registered. When you create an account, you're joining the many who make this choice every single day. It doesn't hurt. You never know who you might meet!

  • How can I know if MarryMax.com is a legit company?

    It's always important to feel comfortable on the website you're giving personal information to. Our site tries to do this in a number of different ways: Our privacy policy is available at the bottom of any page of our site. This page will outline what information we collect and how we use it. Similarly, you can also view our Terms of Use on any page as well. All members must agree to this while registering. Thus, every member agrees to abide by a code of conduct.
    Also MarryMax.com is registered in New York State names MarryMax, LLC.

  • Am I going to have to look through many profile in order to find that special person?

    MarryMax.com provides you a different search criterion, that can help you trickle down from many profiles to a few people you might be interested in.

  • Do you monitor my private messages that I might send to other members?

    MarryMax.com does not monitor or filter private messages or mail messages sent by our members. However, message histories are recorded. This way if we receive a complaint from a member regarding harassment or insulting messages on our site, we can easily confirm the situation and take appropriate action.

  • Is it free to sign up on MarryMax.com?

    Signing up with MarryMax.com is absolutely free and a quick process. Once you've signed up and created a profile, it's also free to post your pictures, search for other people, see their pictures, send messages to let them know you're interested and reply if they send you a message. Register Now with MarryMax.com and post your matrimonial profile.

  • What are you going to do with my information?

    To summarize, we NEVER reveal your password, email address, postal or zip code to other people on the site, nor do we sell or give this information to any third party companies. Information such as your age (calculated by using your date of birth), location and height are used by our database to help other people find you in their search results. Read our Privacy Policy to find out exactly what we're doing to protect your information. Just click on the Privacy link at the bottom of any page.

  • Can I change my information?

    You can change your information any time you need to and as often as you wish. Once you've signed up, if you need to make corrections, go to your member home page. All of your information will be located there, including your personal details, your Member ID and your registered email address.

  • Do you send anything to my home or sell my information to third parties?

    We do not send anything like letters, brochures or any other marketing material to you. We only use your email address to communicate or send you special offers if you agree to it.

  • What do I do once I've signed up?

    Part of the sign up process will lead you through creating a profile. While many areas of your profile are optional and you can edit it at any time, we strongly recommend that you complete as much of it as you can as soon as possible, even add a picture if you can. If you complete the “In My Own Words” portion of your profile, you can use our free contact features. The more you complete, the more interesting you will be to other people, the more likely it is that they'll want to contact you! Once you've completed your profile, start by trying out our search options.

  • What is email verification?

    As an added security precaution, it is required that all members provide a valid email address. This will increase the quality of our member database and ensure the people using our site have a vested interest in using the site properly. The process is quick and easy! Once you've registered, a Welcome Email will be sent to the email address you used during registration. It will contain a Verify Now link, which you can click, or copy and paste directly into your browser address bar. You will be verified instantly! If an invalid email address is registered, or you choose not to verify your email address with us, you will not be able to receive any outside email notifications

  • How long does it take to register and create a matrimonial profile on MarryMax.com?

    Registration and profile creation on MarryMax.com can be completed in less than 10 minutes. In few easy steps you can register with MarryMax.com and post your matrimonial profile on our website.

  • While registering and creating a matrimonial profile, can I avoid providing information in the compulsory fields?

    No. All the compulsory fields have to be filled in order to complete the registration and matrimonial profile creation process. These compulsory fields provide essential information about you to other members who view your profile.

  • My caste, education, occupation etc. are not represented on MarryMax.com.What should I do?

    MarryMax.com has tried to be as comprehensive as possible while creating the many lists being used in the registration form. However, it is possible that your particular caste, education, occupation etc. may not be represented here. In such a case we request that you use the 'Other' option provided to you. Also, you can send an email to MarryMax.com clearly listing the new addition you would like us to make to our matrimonial service. While we do not guarantee that your suggestion will be accepted, we will try our best to ensure that it does.

  • Are there any specific DOs and DON'Ts while specifying a Profile Name during registration?

    A Profile Name uniquely identifies your profile on MarryMax.com. Every member of MarryMax.com has a unique Profile Name. The Profile Name appears at the top of every profile. If your Profile Name were ABCD then it would appear as 'ABCD's Profile. Choose a Profile Name that suits your profile and personality. Your Profile ID can contain only alphabets, numbers and the underscore ( _ ) character. The length of the Profile Name should be between 4 and 12 letters. Your Profile Name should not contain contact information like e-mail address, telephone numbers, website addresses, fax numbers, etc. This is against the terms of use/service agreement of MarryMax.com.

  • I forgot my password, please help me!

    If you forgot your password, simply go to the first page (log in page) and below the login button is a “forgot your password” link. Click here and your password will be sent by email to you.

  • What happens to my profile if I deactivate my membership?

    If you choose to deactivate your profile, it will be completely unavailable.

  • What should I do if I see indecent language or other misconduct?

    Please contact us at support@MarryMax.com as soon as you see anything disturbing, indecent or offensive on MarryMax.com. Our team monitors the site continuously and any person misbehaving on the site will be disconnected from the service.

  • How can I block or remove someone permanently from my search criteria?

    On the right side of an opened profile, hover your mouse over Hide Profile and see the drop down menu. Select one of the three options Block or remove.

  • Privacy

  • How MarryMax.com provides maximum privacy?

    MarryMax.com provide complete privacy options which protects your profile, picture and phone details, and provides control to its members to decide how they would like to manage and share.

  • What is profile privacy and how it works?

    Profile privacy setting allows access to full or part of your profile details as well as completely hide profile from others. In case of accepting interest message your profile won't be protected anymore to that particular member. But in case of denial from the member or withdrawal of the interest request your profile will enjoy protected status again.

  • What is image / picture privacy?

    Picture privacy setting allows you to control the visibility of your pictures to all other members or specific members only. Marrymax.com watermarks and codes all your photographs. This way your photographs are totally protected by Marrymax.com and nobody can download your image at all.

  • What is phone privacy?

    Phone privacy setting is also designed to control the visibility of your phone to all other or specific members only. Marrymax.com only display verified phone numbers to our members.

  • What is message privacy?

    Message privacy setting allows the control how other members can communicate with you. A restricted message policy allows only accepted members to contact you.

  • Personalized Matchmaking

  • What is Personalized Matchmaking?

    In Personalized Matchmaking service, a personal matchmaker will assist you with able guidance at each and every step of your partner search.You will have personalized attention in a very expert manners that comprehend your preferences and expectations.Your comfort level will be satisfied by providing you the only profiles which were screened out precisely keeping in mind your criteria. Quick response from prospective brides and grooms will be transmitted on priority basis. Your information will never be exchanged with anyone without your prior permission. Member Support Will be in contact with you weekly as a policy but could be more often if needed.

  • Does Personal matchmaking service member has an edge over the regular member?

    It depends, this service provides personalized matchmaking service, where a dedicated Personal Matchmaker manages all activity for you. On the other hand members do it all by themselves. Other than that there is no difference.

  • Is there any assurance that I will get my life partner if I have Personal matchmaking service?

    Deep down, this service makes the life partner search more easy for you. We can suggest you only, this is you who to decide. Finding the best possible match during the six months duration depends on your preferences and acceptance.

  • Will Personal match making service provide the contact number of the profiles desired?

    Profile privacy setting allows access to full or part of your profile details as well as completely hide profile from others. In case of accepting interest message your profile won't be protected anymore to that particular member. But in case of denial from the member or withdrawal of the interest request your profile will enjoy protected status again.

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