Premier Matrimonial Service For Pakistanis

Why MarryMax
About Us
Pricing
Blog
Support

Contact Us FAQ

Why MarryMax
About Us
Pricing
Blog
Support

FAQ Contact Us

Browse MarryMax Help topics

16 Uploading and Managing Photos

Registration

Yes, posting your profile on MarryMax.com is completely free.

On the MarryMax.com homepage, click the “Register Now” button.
Fill in the details such as your name, age, gender, and email address.
Submit the registration form to start creating your profile.

Yes, you can! While filling out the registration form, specify your relationship with the person by selecting the appropriate option under "Profile For."

No, each profile requires a unique email address and phone number.

A Profile Name is a unique identifier for your profile on MarryMax. It is used for profile identification instead of your real name.

Yes, you can choose your Profile Name during registration, but it must be unique and cannot be changed later. Select your Profile Name carefully, as it serves as your unique identifier.

Use only alphabets, numbers, or underscores (_).
Keep the name between 4 and 12 characters.
Do not include contact information like email addresses, phone numbers, or websites.

If your profession is not listed, select "Other" in the form and email us at support@marrymax.com with your suggestion. We’ll review and consider adding it to our database.

Every profile is reviewed by our admin team before being listed. This process ensures authenticity and quality, allowing only serious and genuine profiles to be visible.

Profiles submitted by underage individuals or containing invalid data (e.g., abusive content, unrelated to marriage) are rejected. We prioritize genuine and serious users for a high-quality matchmaking experience.

Write about your personality, likes, dislikes, educational and family background, career, interests, and partner expectations. A detailed description increases responses.

Complete all profile registration forms, including information about yourself and your preferences.

This section allows you to talk about yourself and share what you'd like your potential match to know. It’s mandatory and will be reviewed before being made public.

This section allows you to describe your ideal partner and what qualities you are looking for.

Incomplete registrations will not be visible to other users. You can return to complete your profile at any time by logging into your account.

Login / Password

Enter your registered email address and password in the login fields on the homepage and click the "Login" button.

Profile ID is not required for logging in. Log in with your email and password, and your Profile ID will be displayed at the top right corner of your account.

Click “Forgot Password” on the homepage; it will take you to the “Forgot Password” page. Enter your email, and follow the instructions to reset your password.

Ensure that: - You’re entering the correct email and password. - Caps Lock is off, as passwords are case-sensitive.

Go to "Account Settings" from the dropdown menu on the top right corner of the website, click on "Change Password," and follow the instructions.

Click on the dropdown menu next to your name in the top right corner and select "Logout."

Logging in and out is a good practice for securing your information, especially if you share your device with others. If you’re using a personal and secure device, you can choose to stay logged in.

Yes, you can stay logged in by selecting the "Keep me signed in" checkbox during login. However, this is only recommended if you’re using a secure, personal device. For shared devices, log in and out each time to protect your account.

Ensure that you are using the correct email which you used to register with MarryMax. If the issue persists, contact our support team.

Searching for Matches

You can search for profiles using the "Find Matches" menu option. Search criteria include age, registration date, education, country, province/state, and city. Additionally, you can use up to 24 criteria for a detailed and comprehensive search.

Use the "Search by Profile" option to enter the Profile ID and locate a specific profile.

Match search results prioritize the most active profiles, regardless of their creation date, as they are more likely to be seeking matches actively. Profiles of serious and genuine users are also given priority.

Yes, you can use filters like gender, age range, location, education level, and more to refine your search results and find matches faster.

Yes. After setting your search criteria, use the "Save Search as" field at the bottom of the search form to name and save it for future use.

"My Saved Searches" allows you to store and access search criteria that you want to reuse later.

Yes, MarryMax allows you to search for matches globally by selecting the desired country in your search criteria.

Go to "My Preferences" in your account settings to update your criteria for matches, such as age, location, education, and marital status.

Viewing My Matches

"My Matches" are profiles that align with all your Match Choices. These profiles are emailed to you regularly, and you can view past emails in your inbox archive.

"My Preferred Matches" are profiles that align with up to four of your selected Match Preferences, such as height, education, or lifestyle. You can select these preferences in the "Matching Attributes" section under account settings. This feature focuses on key preferences to provide matches that closely meet your top priorities, while "My Matches" includes broader criteria to help you find more options.

"Looking for Each Other" lists profiles where both you and the other member match each other’s preference criteria. This list is an ideal starting point for initiating connections, as it ensures mutual compatibility.

"Who is Looking for Me" shows profiles of members whose preferences match your profile. They may not appear in your preferred matches, but you are a match for their criteria, making it a great way to explore new possibilities.

Match Preferences allow you to define your ideal match by specifying key criteria, such as age, location, and education. You will receive updates with profiles that match your preferences, helping you focus on the most compatible matches.

"Match Feedback" lets you share your experience after exchanging messages or contact details with a match. This feedback helps MarryMax improve its services and provide a more personalized matchmaking experience.

"Match Aid" is a personalized service where MarryMax associates assist you in finding, coordinating, and connecting with your matches. This feature provides expert guidance to ensure a smooth matchmaking process.

In addition to system-generated proposals, MarryMax’s professional support team handpicks and recommends compatible matches for you. This ensures you have access to curated profiles that meet your specific preferences.

Yes, you can refine your matches by selecting options from drop-down lists in the "My Matches" section. Criteria include age, location, education, and more, allowing you to focus on the most relevant profiles.

Matches are updated daily based on new member registrations and updates to existing profiles, ensuring you always have access to fresh options.

Expressing Interest

Express Interest is a feature that allows you to send free automated messages to other members, letting them know you are interested in their profile.

"Withdraw Interest" allows you to cancel your expressed interest in a profile before the other member accepts or denies it. This ensures you can manage your connections effectively.

Yes. Free members can send up to 10 interests or requests per day, while members with an active subscription can send up to 25 interests and requests daily.

Contact information is shared only if the match accepts your interest. Phone numbers are visible only to members with an active subscription.

Yes, members with an active subscription can send personalized messages if the recipient’s privacy settings allow it. However, if the recipient accepts messages only from members whose interest they’ve accepted, personalized messaging will not be possible. This feature helps streamline meaningful interactions.

Express Interest messages are template-based communications. Their statuses include: Received: Reply on Interests: Interests you’ve received but haven’t responded to. Interests Accepted: Interests you’ve accepted from members. Sent: Interest Accepted: Interests you’ve sent that members have accepted. Withdraw Interest: Interests you’ve sent that are pending a response and can be withdrawn if needed.

No, Express Interest messages are predefined templates designed to maintain uniformity and professionalism in communication.

Once an interest is withdrawn, it cannot be restored. However, you can send a new interest to the same member if you change your mind.

Yes, you can view all your Express Interests in the "Interests Sent" or "Interests Received" sections of My "Messages".

No, some members have set preferences to receive interests only from members who match their preferred choice criteria. This ensures that members are contacted only by those who align with their preferences, enhancing the relevance and quality of interactions.

Requests & Permissions

"Request Profile View" means that a member has chosen to keep their profile details private to protect their privacy. Interested members can send a request to view the complete profile details, which ensures that access is granted only to those with genuine interest.

"Request Photo View" means that a member has chosen to keep their photos private to maintain control over who sees them. You can send a request to view their photos, and the member can decide whether to grant permission, ensuring their comfort and security.

"Request Phone View" means that a member has kept their phone number private for added security. Any member can send a request to view the phone number, but only members with an active subscription can view the phone number once permission is granted. This ensures that contact information is shared selectively with trusted and serious individuals.

"PRIVATE" privacy settings allow members to hide specific details such as profile attributes, photos, or phone numbers. These settings give members full control over who can access their personal information, aligning with our commitment to prioritizing privacy and safety.

"Request to Upload Photo" allows you to request a member to upload a photo if they have not added one. This feature enables members to maintain control over their profile visibility while providing the option to share photos selectively when they feel comfortable. You will be notified once the photo is uploaded and approved.

Direct Messaging

The Direct Messaging feature allows members to send and reply to messages to connect with other members. This facilitates easy communication and helps in building meaningful connections.

Only members with an active subscription can initiate and send Direct Messages to other members.

No. Some members allow direct messages only from those they have accepted interest from. To connect, first express interest, and if the interest is accepted, you can send a direct message.

Yes, members without a subscription can reply to messages they have received from other members.

To send a Direct Message, visit the profile of the member you’re interested in, click on the "Send Message" button, type your message, and click "Send." Note that you must have an active subscription to use this feature.

Subscribers can send an unlimited number of Direct Messages to members they wish to communicate with. However, to maintain quality interactions, MarryMax encourages thoughtful communication.

Go to the "Messages" section in “My Message.” Here, you can view and send messages and reply to any messages that require your attention.

Yes, you can block a member from messaging you by visiting their profile and selecting the "Block" option. This will prevent them from sending you further messages.

All messages are kept private between members. Personal contact details are not shared unless voluntarily provided by the member during the conversation.

Yes, you can report inappropriate messages by clicking on "Report Concern" from the profile. MarryMax’s team will review the report and take appropriate action.

Profile Management

Yes, you can. Specify your relationship when filling out the registration form.

To make your profile live, complete all required fields, verify your email and phone number, and ensure your profile meets the platform's guidelines.

"About Me" is a personalized overview to introduce yourself to potential matches. For example:

"I am a fun-loving person with a bachelor's degree in dental surgery. I enjoy music and traveling."
"We are an open-minded, religious family. My father is retired, and my mother is a homemaker."
"I am looking for an intelligent, caring partner who values love, trust, and commitment."

Use the Edit Profile option to update your location. However, once your profile is live, the Country of Living cannot be changed without approval.

Creating a profile on MarryMax.com is free. Visit the website or download the app, fill in the registration form, and complete the profile creation steps. Your profile will go live once approved.

Use the Edit Profile option from your account settings to update your profile details.

Most details can be edited. However, changes to your date of birth, gender, appearance, or marital status require a valid reason and approval from MarryMax’s customer service.

No, your email address cannot be changed. Please select it carefully during registration.

No, your full name will not appear in search results. Only your screen name will be visible to MarryMax members.

Add an attractive photo to your profile.
Write detailed information about your interests, personality, hobbies, and aspirations.
Keep your profile updated and complete.
Subscribe for priority listing.

Yes, members with an active subscription can hide their profile and make it visible only to members they contact.

Go to the Edit Profile section and navigate to the Interests tab to select your hobbies and interests.

This option shows how your profile appears to other members.

Profile settings allow you to:

View or edit your profile.
Upload or update photos.
Manage privacy, contact details, and matching preferences.
Upload verification documents for internal review.

Email notifications are sent to your registered email address. You can manage your preferences in the Mail Notifications section.

"Add Specific Details" allows you to highlight your profile with personal and sensitive information, which is visible only to subscribers. These details include:

My Residence: The area where you live.
About My Parents: What they do.
About Siblings: Number of brothers and sisters.
Job Information: Your occupation.
Qualification Details: Your academic achievements.
Social Status: E.g., middle class, upper class, religious.
Decision Maker: Who will make the decision to proceed with a match.
Time to Marry: When you plan to marry.

When your profile privacy is protected, only matching details are visible in the match listing. On the detailed profile page, all protected values are hidden. This approach balances privacy with the goal of finding the best potential matches for you.

Uploading and Managing Photos

No, but adding a photo greatly increases the visibility of your profile. Profiles with photos often receive more views and responses.

Your photos are secure. All photos are watermarked and tamper-proof. You have full control over who views your photos by adjusting privacy settings. Permissions can be revoked at any time to ensure your privacy.

To maintain maximum privacy, profile pictures are shown as blurred to non-logged-in users. Only registered members can view clear profile pictures.

Photos must be in .jpeg, .jpg, .gif, .tif, or .png format and no larger than 4 MB.

Ensure your photo meets the supported format requirements (.jpeg, .jpg, .gif, .tif, .png) and is under 4 MB in size.

All photos are reviewed for compliance with community standards. If approved, your photo will appear on your profile. If there’s a technical issue, try re-uploading or contact support@MarryMax.com.

Uploaded photos are visible after they are reviewed and approved by administrators, typically within 24 hours.

You control photo visibility through privacy settings. Photos can either be made public or shared only with specific members.

You can upload up to 4 photos. All photos are subject to review before they appear on your profile.

Log in to your account.
Go to "Settings."
Click on "Upload Photo."
Select your photo in a supported format (.jpeg, .jpg, .gif, .tif, .png) and click "Upload."

The “Profile Photo” is the main picture displayed on your profile. You can select any approved photo as your profile picture by choosing the "Set as Profile Photo" option.

Yes, you can:

Email your photo to photo@marrymax.com with your Profile ID.
Send your photo to one of our offices with your Profile ID, and we’ll upload it for free.

Use privacy settings to manage who can see your photos. You can either:

Make your photos public.
Share them only with specific members you approve.

Log in to your account.
Go to "My Settings" and select "Edit Photo."
Click the "Delete" link below the photo you want to remove.

This feature allows you to request a member to upload their photo if they haven’t added one. If the member uploads a photo upon your request, you will be notified once the photo is approved.

To ensure privacy, except for profile pictures, all other photos appear blurred for non-subscribers. Clear photos are visible only to members with an active subscription, ensuring that photos are accessible only to serious members.

Managing Privacy Settings

MarryMax.com offers comprehensive privacy settings that allow you to control the visibility of your profile, pictures, and phone details. Members have full control over how they manage and share their information.

While members can see most profile details, specific optional details are visible only to subscribers to ensure maximum privacy.

Profile privacy settings let you control who can view your profile. You can choose to show full, partial, or no details. If your profile is protected and you express interest in a member, your profile becomes visible to that member. If the interest is declined or withdrawn, your profile returns to a protected status.

Picture privacy settings allow you to control who can view your photos. MarryMax.com protects your photos with watermarks and coding, ensuring they cannot be downloaded or misused. Profile pictures are shown blurred for non-registered users searching matches on MarryMax.com.

Phone privacy settings let you control who can view your phone number. Only verified numbers are displayed, and you can restrict visibility to specific members or keep it hidden.

Message privacy settings allow you to control who can send you messages. You can choose to receive messages from anyone with an active subscription or only from members whose interest you have accepted.

This option allows members to restrict receiving interests only from their matches. It helps members stay focused and avoid irrelevant interests.

Log in to your account.
Go to "My Settings" from the top right navigation bar.
Under "Privacy Settings," adjust the Phone Privacy Settings:

Display your number only to approved members.
Keep your number visible to public.

Use the picture privacy settings to show your photos to everyone or show your photos only to members you approve.

Verification Badges

A Verification Badge adds credibility to your profile. MarryMax verifies the documents you upload against your profile details to authenticate your profile and activate the badge. Verified profiles receive more visibility and responses.

Mobile Number Verification ensures the authenticity of your profile. Log in to your account, go to "My Settings," and follow the instructions to verify your number using the PIN sent to your mobile.

There are four types of Verification Badges:

Identity Badge: Upload a copy of any of the following documents: address proof, college degree, employment proof, government-issued NIC, or payment receipt.
Social Badge: Connect your Facebook profile. (Note: MarryMax will not post anything on your Facebook account.)
Professional Badge: Upload a copy of your latest educational certificate and employment proof. For business owners, upload a recent electricity or telephone bill in your company’s name.
Profile Badge: Upload a passport or visa copy to activate this badge.

Only MarryMax administrators have access to your verification documents. These documents are never made public and are not visible to other members.

Mobile Number Verification ensures the authenticity of your profile. Log in to your account, go to "My Settings," and follow the instructions to verify your number using the PIN sent to your mobile.

There are four types of Verification Badges:

Identity Badge: Upload a copy of any of the following documents: address proof, college degree, employment proof, government-issued NIC, or payment receipt.
Social Badge: Connect your Facebook profile. (Note: MarryMax will not post anything on your Facebook account.)
Professional Badge: Upload a copy of your latest educational certificate and employment proof. For business owners, upload a recent electricity or telephone bill in your company’s name.

Only MarryMax administrators have access to your verification documents. These documents are never made public and are not visible to other members.

Verification ensures your profile is credible and authentic, increasing trust among other members. Verified profiles are more likely to be contacted and receive genuine responses.

Verification is typically completed within 24–48 hours after you upload your documents. If there is a delay, you can contact support for assistance.

If your documents are rejected, you will be notified with the reason. You can re-upload valid documents that meet the platform's verification criteria.

Yes, you can update your verification documents by uploading new ones through the "Verification" section in "My Settings." Previously submitted documents will be replaced.

No, Verification Badges are not mandatory but are highly recommended to enhance your profile's credibility and visibility.

Membership & Subscription

Registration is completely free. You can create a profile without using any credit card or paying a registration fee.

Yes, you can subscribe later when you are ready to initiate contact with your matches or need personalized assistance to connect and coordinate with them.

No, we do not store your credit card information. Payments are processed securely, and your details are not retained.

With an active subscription your profile is listed in priority, gives you access to personalized assistance, and provides verified contact details of your matches. It also allows you to send personalized messages to connect directly.

Yes, even without a paid subscription, you can be approached by subscribers who are interested in your profile. If you find their profile appealing, you can connect with them without purchasing a subscription. Additionally, we strive to keep our subscription prices economical and frequently offer discounts throughout the year.

No, subscriptions do not automatically renew. You will be notified before your subscription ends, so you can renew it manually if desired.

We have three subscription plans that allow you to send personalized messages and access verified contact details. For detailed pricing, visit the pricing page here: https://marrymax.com/membershipplans

Paid members with an active subscription can send personalized messages, access verified phone numbers, and receive personalized assistance. Free members can create profiles and express interest but have limited access to features.

Please ensure:

Correct Card Details: Verify that you're entering the correct card number, expiry date, and CVV code.
Sufficient Funds: Check that your card has enough balance for the transaction.
Online Transactions Enabled: Confirm with your bank that your card is authorized for online international transactions.

If issues persist, contact your bank or card issuer for assistance.

Yes, online payments are secure. We use SSL (Secure Socket Layer) technology to encrypt your information, ensuring your credit/debit card details are protected during transactions.

EasyPaisa payments are typically processed within 24 hours. If your payment hasn’t been processed within that time, please contact our branch office at +92-51-874-6090 with your EasyPaisa payment request number for immediate assistance.

You can make payments using the following methods:

Credit/Debit Card: Secure online payment using Visa, MasterCard, etc.
Bank Deposit: Direct deposit into our Allied Bank Limited account.
MarryMax Office: Pay in person at any of our offices.
Western Union: Send payments via Western Union.
EasyPaisa: Available for users in Pakistan.

Our online payment system uses SSL (Secure Socket Layer) technology to ensure all transactions are secure and encrypted. For more options, visit: https://marrymax.com/payment

Please make your payment to the following Allied Bank Limited account and include your order number in the payment reference:

Account Title: MarryMax (Pvt.) Ltd
Account Number: 0010028483590011
Bank Name: Allied Bank Limited
Branch Name: Jinnah Avenue, Blue Area, Islamabad
Swift Code: ABPAPKKA
IBAN: PK06ABPA0010028483590011

Personalized Matchmaking

MarryMax Personalized Matchmaking is a premium service where a dedicated matchmaker assists you at every step of your partner search. Your personal matchmaker will:

Discuss and collect all your profile details, choice criteria, and match preferences.
Create and manage your profile using the MarryMax platform and database.
Conduct expert searches, shortlist profiles, and contact potential matches on your behalf.
Coordinate with you and your selected match to create a successful match story.

This service is available to members worldwide, with matchmakers based in Pakistan, offering personalized support to make your partner search more effective.

Personalized Matchmaking provides a dedicated matchmaker who manages your activities, while regular members handle their search independently.

Personalized Matchmaking makes your search easier by providing expert guidance and tailored matches. However, finding a life partner depends on your preferences, acceptance, and decisions.

Contact details are shared only if the other member accepts your interest request. Profile privacy settings protect your information unless explicitly allowed.

A dedicated matchmaker helps create and optimize your profile.
The matchmaker identifies, shortlists, and contacts potential matches based on your preferences.
You receive regular updates on progress and responses.
Support is provided throughout your search for compatible proposals.

Yes, your dedicated matchmaker will consider your specific preferences, such as age, education, religion, caste, and other personal criteria, to identify and shortlist potential matches that align with your expectations.

If you’re not satisfied with the initial matches, you can work with your matchmaker to refine your preferences and provide additional feedback to ensure the search aligns more closely with your expectations.

The duration varies depending on your preferences and the availability of suitable matches. Your matchmaker will provide regular updates and work closely with you to expedite the process.

Yes, you can request to cancel or pause your service by contacting the MarryMax support team. Any applicable terms and conditions will be discussed during the process.

Your matchmaker handles your information with the utmost confidentiality. Only shortlisted matches are contacted on your behalf, and your contact details are shared only with your consent.

Yes, you can use Personalized Matchmaking alongside a regular membership to enhance your partner search. The service offers additional expert support, which complements the features available with a regular membership.

About MarryMax.com

Creating a profile, searching for matches, viewing pictures, and expressing interest in other members is completely free. Whereas members with active subscriptions can send personalized messages and take phone numbers of matches.

No, we do not share your email address or personal contact information with other members. You can choose to share this information yourself through personal messages.

No, we do not sell or disclose your email address to third parties. Please review our Privacy Policy for more details.

Yes, all profiles are created by real individuals seeking matrimonial matches. Each member joins voluntarily and creates their profile to find a suitable match.

MarryMax.com is registered in New York State as MarryMax, LLC as well as registered with Islamabad Chamber of Commerce. Our Terms of Use and Privacy Policy are available on the website for transparency, ensuring trust and adherence to ethical standards.

Our advanced search criteria help narrow down profiles to those that match your preferences, saving time and effort.

No, private messages are not monitored. However, message histories are recorded to address complaints about inappropriate behavior or harassment.

We protect your privacy. Personal details like your email address, postal code, and password are never shared with others. Information such as your age, location, and height helps other members find your profile in searches.

Yes, you can edit your profile anytime by logging into your account and navigating to your member home page.

No, we do not send physical letters or brochures. All communication is done through email, and only if you have agreed to receive it.

Complete your profile with as much detail as possible, including the “In My Own Words” section and a photo. Then, use our search options to explore potential matches.

Email verification ensures that members provide valid email addresses. After registration, you will receive a verification email with a "Verify Now" link. Click it to complete the process.

Registration and profile creation take less than 10 minutes.

No, all required fields must be filled out to complete your profile. These fields provide essential information for other members to view.

If your details are not listed, select the "Other" option and email us your suggestion for inclusion at support@MarryMax.com.

Your Profile Name should:

Be unique and between 4–12 characters long.
Include only letters, numbers, and underscores (_).
Not contain contact information like email addresses or phone numbers.

If you deactivate your profile, it will no longer be visible or accessible on the website.

Report any inappropriate behavior or content by contacting us at support@MarryMax.com. Our team actively monitors the site to ensure a safe environment.

MarryMax is an online matrimonial platform that provides tools to help members find compatible matches efficiently and securely through its web or mobile apps. Members are presented with the matches of their choice and can send personalized messages or take phone numbers to contact directly.

No. On the MarryMax app, matches communicate directly with each other without the involvement of a third party. If members need help accessing or coordinating profiles, MarryMax match associates, who are MarryMax employees, help them.

Due to very specific preferences in matrimony, MarryMax.com is exclusively designed and developed for Pakistanis. It provides access to educated and respectable families for suitable matches across the globe.

No, MarryMax.com is entirely free from marriage bureaus or consultants. All profiles are created directly by the users themselves, ensuring genuine and independent connections.

At MarryMax.com, we prioritize your privacy. Since we do not involve matchmakers or third-party consultants, your data is never shared or misused. Only you control what information you choose to share with potential matches.

All profiles are created by the users themselves. This ensures authenticity and transparency, as no external agencies or consultants are involved.

All profiles are user-created, and we have a strict verification process to ensure the authenticity of our users. Our team continuously works to maintain a safe and trustworthy environment.

MarryMax.com operates on a clear, one-time subscription model. For details on our pricing plans, visit our pricing page or contact our support team.

Absolutely not! MarryMax.com offers clear, one-time subscription pricing. There are no hidden fees or additional charges for accessing features.

No, MarryMax.com does not impose any restrictions on the number of profiles you can view daily. You have unlimited access to explore potential matches.

Yes, MarryMax.com allows direct access to potential matches. You can connect and communicate with users without any intermediaries, ensuring a seamless experience.

Yes, we offer comprehensive, full-featured apps for both iOS and Android platforms. Our apps provide a smooth and user-friendly experience to manage your profile and connect with matches anytime, anywhere.

MarryMax.com stands out because:

There are no marriage bureaus or consultants involved.
Profiles are created only by users, ensuring authenticity.
Transparent subscription pricing.
Unlimited daily profile views and direct access to matches.

MarryMax regularly reviews and removes inactive or suspicious profiles to ensure an authentic and active user base. Members can report fake profiles for immediate action.

Yes, MarryMax provides member support to assist you with queries or technical issues. You can contact us via email, phone, or the in-app support feature.

Safety and Security

MarryMax verifies email addresses, mobile numbers, and other details to ensure authenticity. Additionally, our team regularly reviews profiles and removes suspicious or inactive accounts to maintain a genuine user base.

Use a strong, unique password and update it regularly. Avoid sharing your password with others, and log out of your account when using shared or public devices.

If you experience inappropriate behavior or harassment, report the profile to MarryMax immediately using the "Report Concern" option available on every profile. Our team will investigate and take appropriate action.

No, MarryMax does not share your phone number or email address with other members unless you choose to provide this information yourself or you allow MarryMax team to share your number with potential matches or members interested in you.

You can block any member by visiting their profile and selecting the "Block" option. This will prevent them from messaging you or viewing your profile.

Always meet in a public place, inform a trusted friend or family member about your meeting, and avoid sharing personal details like your home address too soon.

MarryMax uses SSL (Secure Socket Layer) technology to encrypt all payment information. Your credit card details are not stored on our servers, ensuring secure transactions.

Yes, you can report any suspicious profile by clicking on the "Report Concern" option available on their profile. MarryMax will review the report and take appropriate action to maintain a safe platform.

Support and Assistance

You can contact MarryMax support through email at support@marrymax.com, via phone at our helpline, or through the in-app support feature. Our team is available to assist you with any queries or concerns.

MarryMax provides assistance with profile creation, privacy settings, matchmaking, subscription management, and technical support. Personalized support is also available for premium members.

Yes, live chat support is available during business hours. You can access it through the website or mobile app for real-time assistance.

MarryMax typically responds to support queries within 24–48 hours. For urgent matters, you can reach out via phone for immediate assistance.

If you encounter technical issues, clear your browser cache or restart the app. If the problem persists, report the issue to MarryMax support with a detailed description, and our technical team will assist you.

Yes, MarryMax offers guidance on improving your profile. Our support team can provide tips on writing a compelling "About Me" section, uploading photos, and optimizing your profile details to attract more matches.

Yes, our support helpline is available for non-technical queries such as matchmaking assistance, subscription inquiries, and profile management. Contact our helpline during business hours for assistance.

Yes, MarryMax provides matchmaking consultations for premium members through dedicated match associates. They help refine your preferences and coordinate with potential matches.

Yes, you can request a callback by submitting a request through the support page on the website or app. A representative will contact you at the earliest convenience.

MarryMax takes complaints seriously. If you report inappropriate behavior or harassment, our team will investigate and take appropriate action, which may include suspending or removing the offending user.

Terms and Policies

You can find MarryMax’s Terms of Use and Privacy Policy at the footer of our website or through the "Help & Support" section in the app. These documents outline how we handle user data, our rules for usage, and other essential guidelines.

MarryMax prioritizes the security and privacy of your data. We do not share your personal information, such as email addresses or phone numbers, without your explicit consent. For more details, please review our Privacy Policy.

No, only individuals who are 18 years or older can register on MarryMax. Profiles found to belong to minors will be removed immediately.

MarryMax expects all members to maintain respectful and appropriate behavior. Profiles using abusive language, harassment, or inappropriate content may be suspended or removed.

Yes, MarryMax reserves the right to suspend or delete accounts that violate our Terms of Use, including but not limited to using fake profiles, engaging in harassment, or providing false information.

Refunds are not provided for subscriptions unless there is a technical error caused by MarryMax. Please review the refund policy in our Terms of Use before purchasing a subscription.

MarryMax takes reports of inappropriate behavior seriously. Upon receiving a report, our team reviews the issue and may take actions such as warnings, suspensions, or permanent removal of the offending profile.

Yes, your profile must not include sensitive personal information such as home addresses, financial details, or any offensive language. Profiles that violate these guidelines will be reviewed and may be edited or removed.

General Information

The Dashboard is the first page you see after logging in. It provides a summary of your matches, recent activities, and member interactions.

Yes. Use the "My Favorites" feature:

Click "Save as Favorite" on any profile.
View your saved profiles under "My Favorites" in the "My List" menu.
You can also create multiple lists to organize and save profiles.

This feature allows you to see a list of profiles you have previously visited.

Go to the profile detail page and select the "Block" option. Blocked members cannot contact you, and you cannot contact them.

Go to the profile detail page and use the provided options to report, forward, or print it.

Visit www.marrymax.com and click on the "Contact Us" link.
Call our helpline at +92-51-8746090.
Check the "Contact Us" page for details of our worldwide offices.

Let’s Talk is an easy option to connect with the MarryMax member support team. Once you submit your query, our team will reach out to assist you.

No, MarryMax.com is strictly for matrimony-related services. Our platform is for individuals seeking serious, marriage-based commitments.

If your marriage was arranged through MarryMax, email your success story and a wedding photograph to support@marrymax.com. Your story can inspire other members and will be featured on our website.

Can't find what you're looking for?

Contact Support

Our Menu

Why MarryMax
Pricing
Personalized Matchmaking
About Us
Endorsement

Help

Contact Us
FAQ
Career
Payment Methods

Guide

Privacy Policy
Terms of Use
Security Tips
Report Concern
Profile Guideline

Keep in Touch

(51) 874-6090 (51) 874-6090

Leave a message

(51) 874-6090

(718) 554-1682

Need help? Have a question? We're here to help. Leave your phone number and a message and we'll get back to you.

View FAQs
View Pricing!

Introduce yourself *

Phone Number *

Message *

Leave a message

Go Back

Browse MarryMax Help topics

15 Registration

09 Login / Password

08 Searching for Matches

10 Viewing My Matches

10 Expressing Interest

05 Requests & Permissions

10 Direct Messaging

17 Profile Management

16 Uploading and Managing Photos

09 Managing Privacy Settings

13 Verification Badge

13 Membership & Subscription

11 Personalized Matchmaking

33 About MarryMax.com

08 Safety and Security

10 Support and Assistance

08 Terms and Policies

02 General Information